we explored Novelty, Cognitive Bias, and Situational Awareness and how each of
these applies to Hospital Emergency Management. This case study focuses on the pre-hospital
response and paints a picture of the chaos that ensued prior to victims arriving at hospitals. Answer
the questions posted based on how you would have prepared to receive victims as a hospital manager.
Drawing on and referring to your knowledge from the course (including analytic readings, videos, class
sessions and case studies), Using 1000-1200 words that respond to the
following questions.
Describe the Novelty of this event, and how it quickly contributed to overwhelming resources.
Was the response hampered by cognitive bias? Where responders able to communicate real-
time situational awareness to local hospitals? (hint, Observation 15)
Did interagency collaboration and training (EMS/Fire/PD/Hospitals) prior to the event really
help in such a response.
What would you have done differently to prepare for an event such as this. Please support
your arguments.