The Unit 9 Assignment involves a review of how resistance to change can be effectively managed within an organization. A companys competitive advantage relies on its ability to quickly adapt to changes in both the internal and external environments. Managers that are adept at guiding the change process will have the ability to shape the organizational strategy overall. However, change is often difficult for individuals, so a keen understanding of techniques available to manage resistance is necessary for any manager.

Prior to working on the assignment, consider completing the following learning activity as it will prepare you to address the assignment requirements.

Using the material from Chapter 15 of the text as well as your own independent research, you will develop a plan to manage resistance to change based on the scenario below. Outcomes evaluated through this assignment include MT140-03 and PC-2.1.

Scenario:

Your friends at PG Industries need your help again. In the Unit 6 Discussion, you made recommendations to them about ways to introduce teams to help draft a new training program in the manufacturing department. The program has been rolled out, but senior management is struggling to get buy-in from many long-term employees. This resistance to acceptance and adoption of the new training program is causing division within the department.

Assignment Checklist:

Review Exhibit 15.9 from your textbook.
Based on the information provided in this scenario, draft an essay that identifies what you believe will be the four most effective ways one might manage resistance to change in implementing the new training program.
Justify your choice of tactics by explaining how it is most appropriate in this circumstance.
Utilize at least two external sources as part of your research. Sources might include your textbook, or another resource found in the university library.
Once completed, submit to the Unit 9 Assignment Dropbox.